OutageDB

Mitel CloudLink outage history and status

Is Mitel CloudLink down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
2
incidents, 90 days
6 days 12 h
median time to fix
Sep 3, 2026
last incident

Mitel CloudLink components

CloudLink Services (US)

CloudLink Services (EU)

CloudLink Services (AP)

Unify Phone Services (EU)

Global Infrastructure

Unify Phone Services (LAM)

Mitel CloudLink outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 1 incidents, 1414 min of major outage 1 Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 3 incidents, 3248 min of major outage 3 Mar Apr: 0 incidents, 0 min of major outage Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 1 incidents, 0 min of major outage 1 Aug Sep: 1 incidents, 0 min of major outage 1 Sep Oct: 0 incidents, 0 min of major outage Oct
Mitel CloudLink incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 3, 2026, 16:29 UTC Media delays in the EU
Media
 Minor 3 h 47 min
Aug 20, 2026, 14:34 UTC CloudLink Daemon - Newly setup connections for the Daemon get 'Couldn't create inventory report' error
CloudLink Accounts Portal
 No impact 12 days 21 h
Mar 24, 2026, 09:23 UTC CloudLink Daemon Service Disruption for MCX/MiCC
Tunnel
 Critical 26 h 07 min
Mar 20, 2026, 17:39 UTC Issue with Tunnel service causing connection errors
Tunnel
 Critical 2 days 19 h
Mar 4, 2026, 15:08 UTC Elevated Error Rate on Notification Service in EU
Notifications
 Critical 6 h 08 min
Jan 21, 2026, 17:28 UTC An issue in Mitel One v6.9.0 on Android prevents keypad access during active calls.
Mitel One
 Minor 2 days 1 h
Dec 16, 2025, 10:51 UTC Issue with CloudLink Gateway - Containers could not be started
CloudLink Gateway Portal, Mitel One
 Critical 23 h 34 min
Oct 20, 2025, 12:49 UTC Major Outage at Service Provider in US East Region
Admin
 No impact 13 h 16 min
Aug 8, 2025, 10:31 UTC Unable to log in to Mitel One Mobile on iOS after upgrading to 6.8.1
Mitel One
 Major 9 h 51 min
Jul 7, 2025, 15:18 UTC CloudLink Gateway Automatic Updates No impact 2 days 23 h
Apr 30, 2025, 16:06 UTC CloudLink Presence Status Issues No impact 42 days 22 h
Apr 9, 2025, 14:30 UTC CloudLink Gateway and CloudLink Daemon Pending Update
CloudLink Gateway Portal
 No impact 21 days 1 h
Jan 16, 2025, 12:22 UTC Mitel One users not able to log into the application.
Mitel One
 No impact 24 h 48 min
Dec 18, 2024, 18:43 UTC MiContact Center Business Chat Message Delays
Workflow, Workflow, Workflow
 No impact 25 days 19 h
Sep 13, 2024, 21:34 UTC Twilio Integration on MiContact Center Business
Workflow, Workflow, Workflow
 Minor 5 days 17 h
Sep 11, 2024, 12:35 UTC Mitel One Mobile One-Way Audio in EU Region
Media
 Minor 12 days 22 h
Aug 28, 2024, 14:23 UTC Elevated Error Rates in EU Region
Presence
 Minor 8 days
Aug 13, 2024, 15:00 UTC Microsoft Teams to MiCollab Presence Out of Sync
Workflow, Workflow, Workflow
 Minor 6 days 23 h
Jun 19, 2024, 03:24 UTC CloudLink Gateways Unavailable in AP Region
Tunnel
 Critical 32 h 31 min
Mar 18, 2024, 08:48 UTC Mitel One Clients not connecting in AP
Media
 Major 28 h 55 min
Mar 14, 2024, 14:18 UTC Presence Issues on Mitel One
Mitel One
 Minor 41 days 23 h
Nov 1, 2023, 14:00 UTC Issues with Welcome E-mails
Admin, Admin, Admin
 No impact <1 min
Oct 25, 2023, 13:00 UTC Incorrect Presence Status on Mitel One
Mitel One
 No impact 7 days 23 h
Oct 13, 2023, 12:00 UTC Inbound Calls are not Ringing iOS Devices
Mitel One
 No impact 13 days 2 h
Oct 12, 2023, 14:00 UTC Call History in EU Region
Mitel One
 No impact 47 h 43 min

50 incidents in our archive since February 28, 2022.

When and where Mitel CloudLink fails

By weekday

Most incidents start on Wed.

  • Mon9
  • Tue9
  • Wed16
  • Thu9
  • Fri7
  • Sat0
  • Sun0

Most affected, last 12 months

  • Mitel One2
  • Tunnel2
  • CloudLink Accounts Portal1
  • CloudLink Gateway Portal1
  • Media1
  • Notifications1

When Mitel CloudLink went down with others

Other communication services

FAQ

Is Mitel CloudLink down right now?
At our last check Mitel CloudLink's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Mitel CloudLink go down?
Mitel CloudLink reported 2 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Mitel CloudLink outage?
The latest reported incident started on Sep 3, 2026, 16:29 UTC: "Media delays in the EU", resolved after 3 h 47 min.
How long do Mitel CloudLink outages last?
Half of Mitel CloudLink's incidents in the last 90 days were resolved within 6 days 12 h.

Source: Mitel CloudLink official status page · RSS of Mitel CloudLink incidents · status badge for your site