Mitel CloudLink incidents — OutageDB

Minor Mitel CloudLink incident: Media delays in the EU

Thu, 03 Sep 2026 16:29:35 GMT

Resolved after 3 h 47 min.

No impact Mitel CloudLink incident: CloudLink Daemon - Newly setup connections for the Daemon get 'Couldn't create inventory report' error

Thu, 20 Aug 2026 14:34:39 GMT

Resolved after 12 days 21 h.

Critical Mitel CloudLink incident: CloudLink Daemon Service Disruption for MCX/MiCC

Tue, 24 Mar 2026 09:23:26 GMT

Resolved after 26 h 07 min.

Critical Mitel CloudLink incident: Issue with Tunnel service causing connection errors

Fri, 20 Mar 2026 17:39:36 GMT

Resolved after 2 days 19 h.

Critical Mitel CloudLink incident: Elevated Error Rate on Notification Service in EU

Wed, 04 Mar 2026 15:08:51 GMT

Resolved after 6 h 08 min.

Minor Mitel CloudLink incident: An issue in Mitel One v6.9.0 on Android prevents keypad access during active calls.

Wed, 21 Jan 2026 17:28:22 GMT

Resolved after 2 days 1 h.

Critical Mitel CloudLink incident: Issue with CloudLink Gateway - Containers could not be started

Tue, 16 Dec 2025 10:51:18 GMT

Resolved after 23 h 34 min.

No impact Mitel CloudLink incident: Major Outage at Service Provider in US East Region

Mon, 20 Oct 2025 12:49:54 GMT

Resolved after 13 h 16 min.

Major Mitel CloudLink incident: Unable to log in to Mitel One Mobile on iOS after upgrading to 6.8.1

Fri, 08 Aug 2025 10:31:46 GMT

Resolved after 9 h 51 min.

No impact Mitel CloudLink incident: CloudLink Gateway Automatic Updates

Mon, 07 Jul 2025 15:18:18 GMT

Resolved after 2 days 23 h.

No impact Mitel CloudLink incident: CloudLink Presence Status Issues

Wed, 30 Apr 2025 16:06:16 GMT

Resolved after 42 days 22 h.

No impact Mitel CloudLink incident: CloudLink Gateway and CloudLink Daemon Pending Update

Wed, 09 Apr 2025 14:30:54 GMT

Resolved after 21 days 1 h.

No impact Mitel CloudLink incident: Mitel One users not able to log into the application.

Thu, 16 Jan 2025 12:22:37 GMT

Resolved after 24 h 48 min.

No impact Mitel CloudLink incident: MiContact Center Business Chat Message Delays

Wed, 18 Dec 2024 18:43:10 GMT

Resolved after 25 days 19 h.

Minor Mitel CloudLink incident: Twilio Integration on MiContact Center Business

Fri, 13 Sep 2024 21:34:46 GMT

Resolved after 5 days 17 h.

Minor Mitel CloudLink incident: Mitel One Mobile One-Way Audio in EU Region

Wed, 11 Sep 2024 12:35:57 GMT

Resolved after 12 days 22 h.

Minor Mitel CloudLink incident: Elevated Error Rates in EU Region

Wed, 28 Aug 2024 14:23:03 GMT

Resolved after 8 days.

Minor Mitel CloudLink incident: Microsoft Teams to MiCollab Presence Out of Sync

Tue, 13 Aug 2024 15:00:10 GMT

Resolved after 6 days 23 h.

Critical Mitel CloudLink incident: CloudLink Gateways Unavailable in AP Region

Wed, 19 Jun 2024 03:24:35 GMT

Resolved after 32 h 31 min.

Major Mitel CloudLink incident: Mitel One Clients not connecting in AP

Mon, 18 Mar 2024 08:48:09 GMT

Resolved after 28 h 55 min.

Minor Mitel CloudLink incident: Presence Issues on Mitel One

Thu, 14 Mar 2024 14:18:58 GMT

Resolved after 41 days 23 h.

No impact Mitel CloudLink incident: Issues with Welcome E-mails

Wed, 01 Nov 2023 14:00:50 GMT

Resolved after <1 min.

No impact Mitel CloudLink incident: Incorrect Presence Status on Mitel One

Wed, 25 Oct 2023 13:00:24 GMT

Resolved after 7 days 23 h.

No impact Mitel CloudLink incident: Inbound Calls are not Ringing iOS Devices

Fri, 13 Oct 2023 12:00:43 GMT

Resolved after 13 days 2 h.

No impact Mitel CloudLink incident: Call History in EU Region

Thu, 12 Oct 2023 14:00:51 GMT

Resolved after 47 h 43 min.