Major incident

Maze: AI Moderated studies aren't functioning correctly

Current status of Maze: Operational — live Maze status

Timeline

1. Aug 18, 2026, 12:56 UTC
   investigating
   We’re currently experiencing an issue affecting AI Moderated studies. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We’re sorry for the disruption and appreciate your patience. We’ll share further updates as soon as we have more information.
2. Aug 18, 2026, 13:24 UTC
   identified
   Our Engineering Team is continuing to work toward restoring full functionality for AI Moderated studies as quickly as possible. We’ve now identified the scope of the issue. The following areas are currently affected: • **AI Moderated interactions and study links** • **AI Moderated studies with image stimuli** We’ll continue to provide updates as soon as more information becomes available.
3. Aug 18, 2026, 14:28 UTC
   resolved
   The issue affecting AI Moderated studies has now been fully resolved. AI Moderated interactions and study links are functioning normally again, including studies with image stimuli. We apologize for the disruption and appreciate your patience and understanding while we worked to resolve the issue.

Updates as published by Maze.