Major incident

Make: EU1 - Scenarios failing at initialization with "Failed to verify account" error

Jul 29, 2026, 14:23 UTC
started
15:30 UTC
resolved July 22, 2026
—
duration

Current status of Make: Operational — live Make status

Timeline

  1. Jul 22, 2026, 15:30 UTC
    resolved
    Between 17:29 and 17:34 CEST on 22nd of July, scenarios on the EU1 zone failed at initialization with a "Failed to verify account" error, affecting connections across all apps. Approximately 200 scenarios were automatically deactivated as a result and have since been re-enabled. We are actively working to prevent recurrence.

Updates as published by Make (original).

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