Critical incident

WiscNet: 2304544 | Network Event - Multiple Members - 10/15

Affected: Saint Croix Falls School District, School District of Ladysmith, Mid-State Technical College, Neillsville School District, Northland College, Owen-Withee School District, Rhinelander School District, Stanley-Boyd Area School District, Thorp School District, Tomahawk School District

Current status of WiscNet: Partial outage — live WiscNet status

Timeline

1. Oct 15, 2026, 19:24 UTC
   investigating
   Hello, We are seeing a network event starting at 2:10 PM that is affecting multiple members. We are investigating further and provide updates as we know more.
2. Oct 15, 2026, 19:38 UTC
   investigating
   Hello, We are working with our local provider for further investigation.
3. Oct 15, 2026, 19:46 UTC
   investigating
   We are continuing to investigate this issue.
4. Oct 15, 2026, 20:13 UTC
   investigating
   We are continuing to investigate this issue.
5. Oct 15, 2026, 20:17 UTC
   monitoring
   At this time WISCNET is seeing this event resolved with all affected services restored. Please reach out if you are experiencing any lingering issues.
6. Oct 15, 2026, 20:17 UTC
   resolved
   This incident has been resolved.
7. Oct 15, 2026, 20:17 UTC
   postmortem
   Date & Time of Incident: 10/15 14:05 - 14:36 Duration: ~31 minutes Technician\(s\): Jacob K Review Date: 10/15 Brief Summary: We observed alarms indicating a mass outage on a provider connection. The provider was contacted and we are now seeing all sites restored. Root Cause: Provider outage

Updates as published by WiscNet (original).