Major incident

Leap Event Technology: Brief Service Disruption - Activations

Oct 7, 2026, 12:08 UTC

started

12:52 UTC

resolved

44 min

duration

Affected: Activations - Admin, Activations - Public API, Activations - Onsite Web, Activations - Public Site

Current status of Leap Event Technology: Operational — live Leap Event Technology status

Timeline

Oct 7, 2026, 12:08 UTC
investigating
Activations platform (APIs, Public Web Activations, Admin CMS) suffered from degraded availability between 8:08 - 8:52 AM EDT related to an internal DNS issue with our services. The availability issue was resolved, and investigation for complete root cause and additional mitigation is under way.
Oct 7, 2026, 12:30 UTC
identified
The issue has been identified and a fix is being implemented.
Oct 7, 2026, 12:45 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 7, 2026, 12:52 UTC
resolved
This incident has been resolved.

Updates as published by Leap Event Technology (original).

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