Major incident

Jamf: Jamf Now: Some accounts deactivated unexpectedly

Nov 4, 2026, 09:26 UTC
started
21:32 UTC
resolved
12 h 06 min
duration

Affected: Jamf Now

Current status of Jamf: Operational — live Jamf status

Timeline

  1. Nov 4, 2026, 09:26 UTC
    investigating
    We are investigating an issue where some Jamf Now accounts were deactivated unexpectedly. Affected customers may see devices not checking in or be unable to sign in. If you think your account is affected, contact Jamf Support. We will post updates here as we learn more.
  2. Nov 4, 2026, 11:44 UTC
    identified
    We've identified the issue and we're currently working on the next steps. If you think your account is affected, please contact Jamf Support. We will post updates here as we learn more.
  3. Nov 4, 2026, 21:32 UTC
    resolved
    This incident has been resolved. If you're experiencing issues with your Jamf Now account, please contact Jamf Support.

Updates as published by Jamf (original).

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This was part of a wider event: 119 services reported incidents within the hour.

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