Major incident

FlippingBook: Problems with first-time purchases on our pricing page

Nov 4, 2026, 09:59 UTC
started
10:17 UTC
resolved
17 min
duration

Affected: Payments, Public Website (flippingbook.com)

Current status of FlippingBook: Operational — live FlippingBook status

Timeline

  1. Nov 4, 2026, 09:59 UTC
    investigating
    We are seeing that the checkout page is not automatically loading when one of the plans is selected on our Pricing page. Our payment processing partner Cleverbridge is already aware of the issue and their team is working on addressing it. We will be providing all updates on the incident as soon as there are any.
  2. Nov 4, 2026, 10:10 UTC
    monitoring
    A fix has been implemented by our partners, and we are monitoring the situation.
  3. Nov 4, 2026, 10:17 UTC
    resolved
    This incident has been resolved.

Updates as published by FlippingBook (original).

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