Critical incident

IT: PeopleSoft Student Information System portals under investigation

Apr 6, 2026, 15:43 UTC
started
21:49 UTC
resolved
6 h 06 min
duration

Affected: MyBlue, MyRecords, MyRed, Mavlink, MyNCTA

Current status of IT: Minor issues — live IT status

Timeline

  1. Apr 6, 2026, 15:43 UTC
    investigating
    A problem with the PeopleSoft Student Information System portals - MyBLUE, MyRED, MavLINK, MyRecords, and MyNCTA - is under investigation. Admissions applications may also be impacted. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
  2. Apr 6, 2026, 16:04 UTC
    investigating
    We are continuing to investigate this issue.
  3. Apr 6, 2026, 16:45 UTC
    investigating
    We are continuing to investigate this issue. In addition to campus portals, other sites and applications which rely on integrations with PeopleSoft (the student information system) may also be affected. Other known impacts include course schedule websites, tuition payment, employee/dependent scholarship functionality in Firefly, and more.
  4. Apr 6, 2026, 17:59 UTC
    investigating
    NU campus portals for the student information system (MyBlue, MyRed, MyNCTA, MyRecords, and MavLink) remain unavailable. At this time, users will not be able to perform actions including: register for courses, visit course schedule websites, request transcripts, apply for admission, make payments, manage or allocate hours to employee/dependent scholarships, or other related services that integrate with the student information system. Additional updates will be posted as more information becomes available.
  5. Apr 6, 2026, 19:04 UTC
    monitoring
    All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
  6. Apr 6, 2026, 21:49 UTC
    resolved
    All systems are operating normally. This issue is resolved.

Updates as published by IT (original).

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