Critical incident
IT: PeopleSoft Student Information System portals under investigation
Apr 6, 2026, 15:43 UTC
started
21:49 UTC
resolved
6 h 06 min
duration
Affected: MyBlue, MyRecords, MyRed, Mavlink, MyNCTA
Current status of IT: Minor issues — live IT status
Timeline
- Apr 6, 2026, 15:43 UTCinvestigatingA problem with the PeopleSoft Student Information System portals - MyBLUE, MyRED, MavLINK, MyRecords, and MyNCTA - is under investigation. Admissions applications may also be impacted. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
- Apr 6, 2026, 16:04 UTCinvestigatingWe are continuing to investigate this issue.
- Apr 6, 2026, 16:45 UTCinvestigatingWe are continuing to investigate this issue. In addition to campus portals, other sites and applications which rely on integrations with PeopleSoft (the student information system) may also be affected. Other known impacts include course schedule websites, tuition payment, employee/dependent scholarship functionality in Firefly, and more.
- Apr 6, 2026, 17:59 UTCinvestigatingNU campus portals for the student information system (MyBlue, MyRed, MyNCTA, MyRecords, and MavLink) remain unavailable. At this time, users will not be able to perform actions including: register for courses, visit course schedule websites, request transcripts, apply for admission, make payments, manage or allocate hours to employee/dependent scholarships, or other related services that integrate with the student information system. Additional updates will be posted as more information becomes available.
- Apr 6, 2026, 19:04 UTCmonitoringAll issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- Apr 6, 2026, 21:49 UTCresolvedAll systems are operating normally. This issue is resolved.
Updates as published by IT (original).
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