Major incident

iPaper: Experiencing missing page images from CDN

Affected: Viewer

Current status of iPaper: Operational — live iPaper status

Timeline

1. Jul 2, 2026, 08:04 UTC
   investigating
   We are currently experiencing issues with some images not loading sporadically from our CDN and we are investigating.
2. Jul 2, 2026, 08:33 UTC
   identified
   We have found the source of the issue, this is caching issue on our CDN rules, we are working with our provider for a fix.
3. Jul 2, 2026, 14:40 UTC
   monitoring
   A fix has been implemented and cache has been updated. We will continue to monitor to make sure we are seeing no more missing images.
4. Jul 3, 2026, 07:06 UTC
   resolved
   We are no longer seeing any issues with missing images and closing this incident.

Updates as published by iPaper (original).