Major incident

iPaper: Slow Flipbooks requests

Affected: Viewer, Admin, Backend API, Pop-ups

Current status of iPaper: Operational — live iPaper status

Timeline

1. Oct 8, 2026, 10:36 UTC
   investigating
   We are currently seeing a slowdown of requests across flipbooks
2. Oct 8, 2026, 10:47 UTC
   identified
   We have narrowed the issue down to an app-server - we are working on a fix
3. Oct 8, 2026, 10:58 UTC
   monitoring
   We have rolled out a fix and no longer seeing slow or failed requests
4. Oct 8, 2026, 12:10 UTC
   resolved
   This incident has been resolved.

Updates as published by iPaper (original).