Major incident

iPaper: Networking issue is causing some requests to fail

Affected: Viewer, Admin, Backend API, Pop-ups

Current status of iPaper: Operational — live iPaper status

Timeline

1. Sep 17, 2026, 11:04 UTC
   identified
   The issue has been identified and a fix is being implemented.
2. Sep 17, 2026, 11:11 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Sep 17, 2026, 11:36 UTC
   resolved
   This incident has been resolved.

Updates as published by iPaper (original).