Ingresso incidents — OutageDBIncidents reported by Ingressohttps://outagedb.com/No impact Ingresso incident: Availability issues with Spektrix BE systemshttps://outagedb.com/status/ingresso/2026-10-27-availability-issues-with-spektrix-be-systems/https://outagedb.com/status/ingresso/2026-10-27-availability-issues-with-spektrix-be-systems/Resolved after 46 min.Tue, 27 Oct 2026 10:08:44 GMTMinor Ingresso incident: Nliven API issue - affecting response timeshttps://outagedb.com/status/ingresso/2026-10-19-nliven-api-issue-affecting-response-times/https://outagedb.com/status/ingresso/2026-10-19-nliven-api-issue-affecting-response-times/Resolved after 21 h 04 min.Mon, 19 Oct 2026 14:19:06 GMTNo impact Ingresso incident: Production Issue affecting whitelabel connectivityhttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 40 min.Sat, 19 Sep 2026 07:16:44 GMTNo impact Ingresso incident: Connection Issue affecting Merlin and Six Flags NA systemshttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 1 h 14 min.Tue, 18 Aug 2026 11:00:26 GMTNo impact Ingresso incident: Incident Summary – Payment Processing Disruption (Whitelabel Customers)https://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 3 h 40 min.Tue, 14 Apr 2026 16:15:29 GMTMinor Ingresso incident: Intermittent Network issues affecting availability for distributorshttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 1 h 53 min.Fri, 10 Apr 2026 08:33:49 GMTNo impact Ingresso incident: API connectivity issue impacting NLiven ticketing systems, resulting in sales disruption for some partners.https://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 14 h 01 min.Wed, 01 Apr 2026 20:26:50 GMTNo impact Ingresso incident: Control Panel Reporting Access Unavailablehttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 1 h 01 min.Tue, 31 Mar 2026 08:56:04 GMTNo impact Ingresso incident: Merlin APAC (Sydney Cluster) - bookings failinghttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 2 h 40 min.Fri, 20 Mar 2026 11:28:35 GMTNo impact Ingresso incident: Post SSL Maintenance update - Lagging Issues affecting availabilityhttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 1 h 57 min.Mon, 16 Feb 2026 11:28:01 GMTNo impact Ingresso incident: AWS latency issues causing intermitted whitelabel availability.https://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 1 h 59 min.Thu, 13 Nov 2025 14:12:19 GMTNo impact Ingresso incident: API connectivity issue affecting Ticketmaster Ticketing systemshttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 3 h 58 min.Tue, 01 Apr 2025 13:25:02 GMTNo impact Ingresso incident: Nliven systems offlinehttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 2 h 12 min.Mon, 31 Mar 2025 17:16:42 GMTMajor Ingresso incident: AWS Load Balancer issue affecting availabilityhttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 5 min.Tue, 11 Feb 2025 14:44:18 GMTNo impact Ingresso incident: Experiencing Network issues causing slow availability and possible time outshttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 4 h 35 min.Thu, 30 Jan 2025 12:01:29 GMTNo impact Ingresso incident: Merlin UK and Europe - some events offlinehttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 11 days 17 h.Fri, 24 Jan 2025 15:27:07 GMTNo impact Ingresso incident: Merlin UK and Europe - events offlinehttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 3 h 57 min.Fri, 24 Jan 2025 10:08:13 GMTNo impact Ingresso incident: White Labels - Stripe - credit card authorisation offlinehttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 7 min.Wed, 04 Dec 2024 13:00:13 GMTNo impact Ingresso incident: E-ticket formatting challengehttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 7 h 36 min.Tue, 19 Nov 2024 08:48:19 GMTNo impact Ingresso incident: Issue with display of Banner image on customer confirmation emailshttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 45 min.Wed, 04 Sep 2024 12:41:41 GMTMajor Ingresso incident: Production infrastructure issue - affecting availability across white labels and APIhttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 33 min.Wed, 21 Aug 2024 16:46:36 GMTNo impact Ingresso incident: AWS DNS issue affecting ingresso.co.uk and ticketswitch.com domains - intermittent availability issueshttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 3 h 21 min.Mon, 12 Aug 2024 14:05:32 GMTNo impact Ingresso incident: ATG Audience view - system offlinehttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 17 min.Mon, 20 May 2024 13:01:41 GMTNo impact Ingresso incident: ATG system - bookings failinghttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 17 min.Tue, 06 Feb 2024 20:53:13 GMTNo impact Ingresso incident: Merlin (UK : Alton Towers / Chessington / Thorpe Park / Warwick Castle + German Theme Parks) currently offlinehttps://outagedb.com/status/ingresso/https://outagedb.com/status/ingresso/Resolved after 3 h 03 min.Thu, 01 Feb 2024 15:13:47 GMT