Major incident

Incognia: Dashboard not displaying up-to-date Risk Assessment data

Oct 23, 2026, 14:40 UTC

started

15:56 UTC

resolved

1 h 16 min

duration

Current status of Incognia: Operational — live Incognia status

Timeline

Oct 23, 2026, 14:30 UTC
investigating
We are currently investigating this issue.
Oct 23, 2026, 15:16 UTC
identified
The issue has been identified and a fix is being implemented.
Oct 23, 2026, 15:32 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 23, 2026, 15:56 UTC
resolved
This incident has been resolved.

Updates as published by Incognia (original).

This was part of a wider event: 35 services reported incidents within the hour.

Blackbaud 15:39 UTC · Blackbaud Grantmaking
Pitney Bowes 15:34 UTC · Intermittent Service Disruption observed for SendPro Enterprise for US region.
balena.io 15:34 UTC · Elevated API Errors
Bolt.new 15:31 UTC · Features → Prompting Degraded
Cloudflare 15:27 UTC · Delayed, missed, and duplicated Workers Cron Triggers
Rice University 15:02 UTC · Service Restored: Student Systems Operational
Kraken 15:00 UTC · Solana (SOL) Network Funding Delays
GitHub 14:58 UTC · Disruption with Dependabot Alerts
Twilio 14:53 UTC · Voice Call Post Dial Delay from Twilio Phone Numbers to Chile
Kaseya 14:50 UTC · Datto RMM v15.2.0 - Pinotage (EU1) - Device Filter Issue
Sage 14:48 UTC · Sage Business Cloud Accounting (UKI) - Partial Outage
Hosted Mender 14:46 UTC · Delayed email delivery on Hosted Mender
Blackboard 14:40 UTC · Illuminate data refresh delays for LMS data (US region)
Scaleway 14:24 UTC · [BookMyName] PHP emergency migration — multiple service regressions
SimplePractice 14:19 UTC · Identified missing translations within Secure Messaging