No impact incident

Imperva: [INC-1147] Service degradation of LCY (London) PoP

Sep 28, 2026, 11:42 UTC
started
11:42 UTC
resolved
<1 min
duration

Affected: London 1, UK (LCY)

Current status of Imperva: Under maintenance — live Imperva status

Timeline

  1. Sep 28, 2026, 11:42 UTC
    resolved
    Imperva identified an issue in the London (LCY) PoP that impacted a subset of customers who experienced packet loss, connection timeouts, and intermittent connectivity issues. The issue was traced to one of Imperva's third-party internet service providers. To mitigate the impact, Imperva rerouted traffic and bypassed the affected provider. Following this mitigation, service was restored and performance returned to normal levels.

Updates as published by Imperva (original).

Other services with incidents at the same time

This was part of a wider event: 20 services reported incidents within the hour.

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