Major incident

Imagine Learning: Imagine Edgenuity - Users Experiencing Errors, Slow Loading Issues

Apr 6, 2026, 17:57 UTC
started
23:16 UTC
resolved
5 h 19 min
duration

Affected: Imagine Edgenuity, Imagine Instructional Services, Brightspire Virtual Schools, Giant Campus, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent, Imagine Purpose 6-12

Current status of Imagine Learning: Operational — live Imagine Learning status

Timeline

  1. Apr 6, 2026, 17:57 UTC
    investigating
    Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.
  2. Apr 6, 2026, 18:40 UTC
    monitoring
    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
  3. Apr 6, 2026, 23:16 UTC
    resolved
    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Updates as published by Imagine Learning (original).

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