Critical incident

Imagine Learning: Instructional Services and Academies - Cannot Log In

Mar 19, 2026, 21:51 UTC

started

22:05 UTC

resolved

14 min

duration

Affected: Imagine Instructional Services, Brightspire Virtual Schools, Giant Campus, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent

Current status of Imagine Learning: Operational — live Imagine Learning status

Timeline

Mar 19, 2026, 21:51 UTC
investigating
Our team is actively investigating an issue impacting users of Instructional Services and Academies. Users are not able to log in from the Imagine Learning Virtual Portal. We apologize for the inconvenience and will provide an update soon.
Mar 19, 2026, 22:05 UTC
resolved
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Updates as published by Imagine Learning (original).

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