Major incident

Hootsuite: Bluesky authorization issues

Affected: Hootsuite Web Application

Current status of Hootsuite: Operational — live Hootsuite status

Timeline

1. Mar 18, 2026, 14:12 UTC
   investigating
   Hello, We are currently investigating an issue concerning Bluesky connections. Users may experience a generic "500" error when attempting to add or reconnect Bluesky accounts via Hootsuite. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible, and we'll continue to provide further updates as they become available. We apologize for this inconvenience. Your kind patience and understanding are highly appreciated.
2. Mar 18, 2026, 15:12 UTC
   resolved
   After reviewing our logs, we can confirm that success rates have returned to normal levels. The issue affecting Bluesky connections has been resolved, and users should now be able to add or reconnect Bluesky accounts via Hootsuite without encountering errors. Thank you for your patience and understanding throughout this incident.

Updates as published by Hootsuite (original).