Heidi Health outage history and status
Is Heidi Health down right now?
No
No open incident. The official page has shown "Minor issues" without any change since October 1, 2026, which looks like a forgotten setting. Official status as of Nov 6, 2026, 20:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
3
incidents, 90 days
4 h 41 min
median time to fix
Oct 5, 2026
last incident
Heidi Health components
- Login and Authentication Degraded performance
- Heidi Homepage Degraded performance
- Note Generation Degraded performance
- Comms Degraded performance
- Evidence Degraded performance
- Chats Degraded performance
- Routines Degraded performance
Heidi Health outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 5, 2026, 05:36 UTC | Degraded performance for users in Australia region | Minor | 4 h 30 min |
| Sep 28, 2026, 02:37 UTC | Slower performance for some users in Southeast Asia | Minor | no update since Oct 1, 2026 |
| Aug 19, 2026, 02:29 UTC | Note generation service degradation to some Japan customers | Minor | 4 h 53 min |
| Aug 5, 2026, 15:35 UTC | US Users unable to access application | Critical | 1 h 36 min |
| Jul 29, 2026, 00:53 UTC | Some users can't connect to Heidi right now | Major | 14 min |
| Jun 9, 2026, 08:34 UTC | Investigating login issues for some users | Minor | 1 h 10 min |
| Jun 9, 2026, 02:46 UTC | Service degradation across Heidi platform | Minor | 37 min |
| Jun 4, 2026, 01:18 UTC | Service degradation within APAC | Minor | 1 h 15 min |
| May 20, 2026, 13:55 UTC | Some users can't connect to Heidi right now | Major | 45 min |
| May 18, 2026, 05:47 UTC | Service Degradation | Major | 30 min |
| Apr 23, 2026, 11:53 UTC | Heidi desktop app login issues | Major | 6 days 10 h |
| Apr 16, 2026, 21:28 UTC | Issue with Transcribing | No impact | 3 h 16 min |
| Apr 16, 2026, 13:05 UTC | Upload Schedule Feature Temporarily Unavailable | Minor | 1 h 45 min |
| Apr 14, 2026, 00:05 UTC | Issues with note generation | Minor | 25 h 24 min |
| Apr 7, 2026, 09:17 UTC | Performance Degradation across Heidi systems | Minor | 48 min |
| Mar 31, 2026, 04:45 UTC | High latency on Heidi services | Minor | 54 min |
| Mar 5, 2026, 10:33 UTC | Partial outage in accessing sessions | Major | 3 h 26 min |
| Feb 23, 2026, 23:36 UTC | Transcription Service Degradation | Minor | 2 h |
| Feb 17, 2026, 03:50 UTC | Payments and Checkout Service Degradation | Minor | 22 min |
| Feb 10, 2026, 20:49 UTC | Service Degradation for US and CA users | Minor | 33 min |
| Feb 5, 2026, 11:16 UTC | Service degradation in the UK region | Minor | 1 h 10 min |
| Dec 4, 2025, 06:38 UTC | SMS MFA code delivery service degraded | Minor | 4 h 23 min |
| Nov 25, 2025, 00:40 UTC | Issue connecting to Heidi | Critical | 23 min |
| Nov 17, 2025, 23:20 UTC | Issue connecting to Heidi | Critical | 50 min |
| Oct 20, 2025, 09:36 UTC | Service Outage | Critical | 1 h 17 min |
25 incidents in our archive since October 20, 2025.
When and where Heidi Health fails
By weekday
Most incidents start on Tue.
- Mon6
- Tue8
- Wed4
- Thu7
- Fri0
- Sat0
- Sun0
When Heidi Health went down with others
- Feb 10, 2026, 20:18 UTC 24 services reported incidents within the hour
Other ai services
FAQ
- Is Heidi Health down right now?
- At our last check Heidi Health's official status page reported: No open incident. This page refreshes the status every few minutes.
- How often does Heidi Health go down?
- Heidi Health reported 3 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Heidi Health outage?
- The latest reported incident started on Oct 5, 2026, 05:36 UTC: "Degraded performance for users in Australia region", resolved after 4 h 30 min.
- How long do Heidi Health outages last?
- Half of Heidi Health's incidents in the last 90 days were resolved within 4 h 41 min.
Source: Heidi Health official status page · RSS of Heidi Health incidents · status badge for your site