certainly outage history and status
Is certainly down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Feb 11, 2026
last incident
certainly components
- AI-Assistants Operational
- OpenAI Operational
- Canvas (Management Platform) Operational
certainly outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Feb 11, 2026, 10:40 UTC | Service Incident - Database migration AI-Assistants, Canvas (Management Platform) | Minor | 3 h 50 min |
| Jan 11, 2026, 14:26 UTC | Unexpected OpenAI Key expiration due to migration | Major | <1 min |
| Oct 29, 2025, 17:15 UTC | Service Outage for WebWidget deployed Bots AI-Assistants | Major | 14 h 09 min |
| Oct 9, 2025, 14:15 UTC | Service Outage for WebWidget deployed Bots AI-Assistants | No impact | <1 min |
| Mar 31, 2025, 09:00 UTC | Bot loading issues through Web Widget AI-Assistants | No impact | <1 min |
| Mar 17, 2025, 15:08 UTC | gpt-4o-mini availability partially degraded via the API | No impact | — |
| Jan 22, 2025, 09:19 UTC | OpenAI is experiencing problems in their API service | Minor | — |
| Jan 22, 2025, 00:00 UTC | OpenAI is experiencing problems in their API service | No impact | <1 min |
| Jan 21, 2025, 08:57 UTC | High error rate for 4o and 4o-mini models | Minor | — |
| Dec 19, 2024, 14:52 UTC | Zendesk Connector not being able to connect to Channels Service | Major | — |
| Dec 19, 2024, 14:45 UTC | Webwidget deployment failure AI-Assistants | Minor | <1 min |
| Dec 17, 2024, 13:32 UTC | OpenAI API issues | No impact | — |
| Dec 17, 2024, 13:28 UTC | Service Incident - General System issue | No impact | — |
| Dec 17, 2024, 13:27 UTC | Service Incident - DNS | No impact | — |
| Dec 17, 2024, 13:26 UTC | Service Incident - Bot Handovers | No impact | — |
| Dec 17, 2024, 13:23 UTC | Service Incident - Generative Solutions | No impact | — |
| Dec 17, 2024, 13:22 UTC | Service Incident - Canvas | No impact | — |
| Dec 17, 2024, 13:21 UTC | Service Incident - Admin Experience | No impact | — |
| Dec 17, 2024, 13:20 UTC | Service Incident - Generative Solutions | No impact | — |
| Dec 17, 2024, 13:20 UTC | Service Incident - Generative Solutions | No impact | — |
| Dec 4, 2024, 20:00 UTC | OpenAI - API Performance Degradation | No impact | <1 min |
| Nov 25, 2024, 16:00 UTC | OpenAI - API Issues | No impact | <1 min |
| Jul 4, 2024, 12:00 UTC | Service Incident - Websocket | No impact | <1 min |
| Mar 7, 2024, 15:00 UTC | Service Incident - Sunshine Conversations Webhooks Errors | No impact | <1 min |
24 incidents in our archive since March 7, 2024.
When and where certainly fails
Most affected, last 12 months
- AI-Assistants2
- Canvas (Management Platform)1
When certainly went down with others
- Oct 29, 2025, 15:13 UTC 50 services reported incidents within the hour
Other ai services
- Up Argos 100% · 90 d
- Up Bolt.new 100% · 90 d
- Up DeepAI 100% · 90 d
- Up DeepSeek Service 100% · 90 d
- Up Eightfold 100% · 90 d
- Up Forethought AI 100% · 90 d
- Up Hybrid 100% · 90 d
- Up Leonardo 100% · 90 d
FAQ
- Is certainly down right now?
- At our last check certainly's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does certainly go down?
- certainly reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last certainly outage?
- The latest reported incident started on Feb 11, 2026, 10:40 UTC: "Service Incident - Database migration", resolved after 3 h 50 min.
Source: certainly official status page · RSS of certainly incidents · status badge for your site