Major incident

Granicus System: Granicus Issue Notification: govAccess Vision

Affected: Vision CMS

Current status of Granicus System: Operational — live Granicus System status

Timeline

1. Aug 19, 2026, 19:19 UTC
   investigating
   We're investigating an issue affecting a subset of govAccess Vision websites. Some users may be unable to access certain sites or pages. Our engineering teams are actively working to identify the cause and restore service.
2. Aug 19, 2026, 20:03 UTC
   investigating
   We continue to investigate an issue affecting a subset of govAccess Vision websites. The impact remains limited to a portion of Vision sites, and our teams are actively working to restore full service. We will share additional updates as our investigation progresses.
3. Aug 19, 2026, 21:27 UTC
   monitoring
   We have implemented a fix and have observed recovery across affected govAccess Vision websites. Services have been restored, and our teams are continuing to monitor the environment to ensure stability. We will provide a final update once monitoring is complete.
4. Aug 20, 2026, 00:24 UTC
   resolved
   Granicus Engineering teams have identified and resolved the issue affecting a subset of govAccess Vision websites. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Updates as published by Granicus System (original).