Critical incident

Ableton: Unexpected outage

Affected: Shop, Authorization, Cloud Authentication, Auto Updates, Ableton Cloud

Current status of Ableton: Operational — live Ableton status

Timeline

1. Aug 19, 2026, 19:12 UTC
   investigating
   We are currently investigating this issue.
2. Aug 19, 2026, 19:36 UTC
   investigating
   We are continuing to investigate this issue.
3. Aug 20, 2026, 03:24 UTC
   identified
   Root cause of the failure is identified
4. Aug 20, 2026, 03:50 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Aug 20, 2026, 14:25 UTC
   resolved
   This incident has been resolved.

Updates as published by Ableton (original).