Critical incident

Grafana Cloud: Cloud Logs read path outage on eu-west-2

Aug 18, 2026, 22:53 UTC
started
22:00 UTC
resolved
—
duration

Current status of Grafana Cloud: Operational — live Grafana Cloud status

Timeline

  1. Aug 18, 2026, 22:00 UTC
    resolved
    We observed an issue which impacted the following service: reads of Cloud Logs in the eu-west-2 region. Affected services would include Explore, dashboards, alert evaluation when querying Logs. The time of impact lasted from approximately 22h15 and 22h23 UTC, on loki-prod-012. This incident has since been resolved.

Updates as published by Grafana Cloud (original).

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