OutageDB

Glia outage history and status

Is Glia down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.99%
uptime, 90 days
4
incidents, 90 days
34 min
median time to fix
Sep 1, 2026
last incident

Glia components

Glia outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 2 incidents, 0 min of major outage 2 Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 0 incidents, 0 min of major outage Apr May: 2 incidents, 70 min of major outage 2 May Jun: 2 incidents, 0 min of major outage 2 Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 3 incidents, 13 min of major outage 3 Aug Sep: 1 incidents, 0 min of major outage 1 Sep Oct: 0 incidents, 0 min of major outage Oct
Glia incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 1, 2026, 16:44 UTC Potential degraded Glia performance
Communications
 Minor 54 min
Aug 31, 2026, 17:29 UTC Service disruption of Glia Platform affecting engagements
Overall System Status Americas, Communications, CoBrowsing, Glia Virtual Assistant (GVA)
 Critical 13 min
Aug 28, 2026, 22:28 UTC Potential degraded Glia performance
Overall System Status Americas
 Minor 5 min
Aug 3, 2026, 21:58 UTC [Some GVA users] Service provider reporting service disruption affecting Virtual Assistant
Glia Virtual Assistant (GVA)
 Minor 56 min
Jun 24, 2026, 17:09 UTC GVA Downtime
Glia Virtual Assistant (GVA)
 No impact 13 min
Jun 10, 2026, 15:37 UTC [Some GVA Users] Elevated rate of errors for Auth GVA
Glia Virtual Assistant (GVA)
 Minor 1 h 43 min
May 8, 2026, 01:20 UTC Elevated rate of errors for Glia affecting reporting No impact 53 min
May 8, 2026, 00:37 UTC Service provider reporting service disruption affecting Glia Major 1 h 10 min
Jan 19, 2026, 13:17 UTC Partial degradation of service No impact 26 min
Dec 11, 2025, 13:47 UTC Partial degradation of outbound calls No impact 1 h 42 min
Dec 3, 2025, 16:49 UTC Elevated number of errors affecting a small number of Phone GVA interactions No impact 6 min
Nov 3, 2025, 18:12 UTC Service disruption of Glia Platform affecting Cortex AI
Glia Virtual Assistant (GVA)
 Minor 1 h 32 min
Oct 21, 2025, 14:42 UTC Elevated number of errors in our telemetry impacting Cortex AI features Minor 6 min
Oct 20, 2025, 23:08 UTC Service disruption of Glia Platform affecting Insights Minor 7 h 43 min
Oct 20, 2025, 22:35 UTC Infrastructure Service Provider Reporting Service Disruption Affecting Glia Engagement Routing
Overall System Status Americas, Overall System Status EU
 Minor 21 min
Oct 20, 2025, 20:02 UTC Service disruption of Glia Platform affecting Insights
Real-time Analytics
 Minor 3 h 06 min
Oct 20, 2025, 16:35 UTC Infrastructure service provider reporting service disruption affecting Glia Engagement Routing
Overall System Status Americas
 Minor 4 h 34 min
Oct 20, 2025, 14:20 UTC Phone Service Provider reporting service disruption affecting Glia
Communications
 Minor 6 h 22 min
Oct 20, 2025, 14:09 UTC Service disruption of Glia Platform affecting Cortex AI
Glia Virtual Assistant (GVA)
 Minor 5 h 36 min
Oct 20, 2025, 11:58 UTC EU: SMS Service Provider reporting service disruption affecting Glia
Overall System Status EU
 Minor 9 h 27 min
Oct 20, 2025, 10:12 UTC Infrastructure service provider reporting service disruption affecting Glia Major 54 min
Sep 24, 2025, 16:11 UTC [All GVA users] Potential degraded Virtual Assistant performance
Glia Virtual Assistant (GVA)
 Minor 26 min
Sep 24, 2025, 15:46 UTC Elevated number of errors in our telemetry for SMS
Communications
 Minor 32 min
Aug 24, 2025, 00:48 UTC [All GVA users] Virtual Assistant service disruption
Glia Virtual Assistant (GVA)
 No impact 45 min
Aug 11, 2025, 12:45 UTC Delay in Historical Reporting and Statistics No impact 2 h 07 min

50 incidents in our archive since March 9, 2024.

When and where Glia fails

By weekday

Most incidents start on Mon.

  • Mon16
  • Tue8
  • Wed8
  • Thu6
  • Fri10
  • Sat1
  • Sun1

Most affected, last 12 months

  • Glia Virtual Assistant (GVA)5
  • Communications2
  • Overall System Status Americas2
  • CoBrowsing1

When Glia went down with others

Other communication services

FAQ

Is Glia down right now?
At our last check Glia's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Glia go down?
Glia reported 4 incidents in the last 90 days (1 major or critical), with 13 minutes of major outage: 99.99% uptime.
When was the last Glia outage?
The latest reported incident started on Sep 1, 2026, 16:44 UTC: "Potential degraded Glia performance", resolved after 54 min.
How long do Glia outages last?
Half of Glia's incidents in the last 90 days were resolved within 34 min.

Source: Glia official status page · RSS of Glia incidents · status badge for your site