Major incident

Qonversion: Elevated API errors and timeouts

Sep 3, 2026, 11:32 UTC
started
12:41 UTC
resolved
1 h 09 min
duration

Affected: API

Current status of Qonversion: Operational — live Qonversion status

Timeline

  1. Sep 3, 2026, 11:32 UTC
    monitoring
    Between approximately 11:01 and 11:08 UTC, requests to the Qonversion API returned errors or timed out. For about two minutes most requests were affected; for the rest of the window a portion of requests to SDK initialization, purchases and entitlements failed or were slow. Service recovered at 11:08 UTC without data loss on our side; SDK retries covered most affected calls. We are monitoring closely and will post an update within 60 minutes.
  2. Sep 3, 2026, 12:41 UTC
    resolved
    This incident has been resolved.

Updates as published by Qonversion (original).

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