Major incident

Elastic Cloud (Public): Kibana access restored for UI-assigned Organization Owners on Hosted deployments

Current status of Elastic Cloud (Public): Partial outage — live Elastic Cloud (Public) status

Timeline

1. Sep 10, 2026, 01:30 UTC
   identified
   We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.
2. Sep 10, 2026, 06:03 UTC
   identified
   Update: This incident is still ongoing and we are continuing to investigate.
3. Sep 10, 2026, 09:51 UTC
   monitoring
   Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.
4. Sep 10, 2026, 22:31 UTC
   resolved
   This incident has been resolved.

Updates as published by Elastic Cloud (Public) (original).