Major incident
Elastic Cloud (Public): Issues with Email Alerts
May 8, 2026, 18:10 UTC
started
01:01 UTC
resolved May 9, 2026
6 h 51 min
duration
Current status of Elastic Cloud (Public): Partial outage — live Elastic Cloud (Public) status
Timeline
- May 8, 2026, 18:10 UTCinvestigatingWe are currently investigating reports that some customers may be facing issues with email alerts.
- May 8, 2026, 23:11 UTCmonitoringA solution has been implemented, and email delivery has resumed. We are continuing to track the situation closely and will provide another update once considered resolved.
- May 9, 2026, 01:01 UTCresolvedThis issue is now resolved. Email delivery has been successful with no monitored issues.
Updates as published by Elastic Cloud (Public) (original).
Other services with incidents at the same time
- External Clover 19:09 UTC · Clover in North America is experiencing an issue
- Discord 19:08 UTC · Increased API Errors
- Outcomes 18:41 UTC · Dashboard Availability Issues in Outcomes
More Elastic Cloud (Public) incidents
- October 23, 2026 Elastic Support Portal is unavailable
- October 22, 2026 403 error when trying to access Autoops in newly created serverless projects
- October 20, 2026 Elastic Cloud scaling issues in Azure
- October 20, 2026 Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)
- October 8, 2026 Delayed or Unavailable project operation in GCP us-central1
- October 6, 2026 Delayed Serverless Metrics in Azure UAE North region