Critical incident

EGYM: MMS API v2 have infinite redirect loop

Current status of EGYM: Operational — live EGYM status

Timeline

1. Apr 10, 2026, 08:58 UTC
   investigating
   We have acknowledged an incident. We are investigating this currently. There is no need to notify us of this incident, we will inform you once the incident is resolved.
2. Apr 10, 2026, 09:17 UTC
   resolved
   The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.

Updates as published by EGYM (original).