EGYM outage history and status

Is EGYM down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Apr 13, 2026
last incident

EGYM outage history

Nov: 1 incidents, 22 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 6 incidents, 372 min of major outage 6 Mar Apr: 2 incidents, 203 min of major outage 2 Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
EGYM incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Apr 13, 2026, 13:37 UTC Users cannot check-in to Keepcool / Neoness gyms Critical 3 h 05 min
Apr 10, 2026, 08:58 UTC MMS API v2 have infinite redirect loop Critical 18 min
Mar 20, 2026, 10:15 UTC DECLARED Incident Major 36 min
Mar 17, 2026, 17:10 UTC C2C Opt Ins Unavailable Minor 15 min
Mar 16, 2026, 14:39 UTC Genius partially unavailable Critical 1 h
Mar 6, 2026, 19:55 UTC Delay in Processing some Connected App Workouts Major 2 h 08 min
Mar 3, 2026, 18:31 UTC User signup registration degradation Major 1 h 36 min
Mar 3, 2026, 10:43 UTC Genius partially unavailable Major 52 min
Jan 14, 2026, 17:03 UTC Trainer App partially unavailable Major —
Nov 14, 2025, 16:23 UTC Genius for Trainer unavailable Major 22 min
Oct 16, 2025, 10:00 UTC Member Dashboard feature of the Trainer App unavailable Major <1 min
Oct 13, 2025, 14:16 UTC Trainer App Service experiences major outage Major —
Jun 12, 2025, 18:30 UTC Global outage caused by upstream cloud provider Critical 52 min
Jun 4, 2025, 14:25 UTC Some of the workouts features of the BMA are currently unavailable Major 54 min
May 13, 2025, 18:47 UTC Incident with Branded Member App Major 2 h 07 min
Mar 19, 2025, 10:37 UTC DECLARED Incident Major 2 h 44 min
Feb 28, 2025, 14:02 UTC Degraded performance on MMS integrations No impact —
Feb 21, 2025, 11:11 UTC Degraded performance on MMS integrations Major 11 min
Feb 18, 2025, 10:51 UTC Delay in Processing Connected App Workouts Major 2 days 20 h
May 13, 2024, 09:49 UTC AI Generated Training Plans cannot be created via BMA Major 21 min
Apr 11, 2024, 16:32 UTC Branded Member App is experiencing elevated error rates Critical 1 h 22 min
Apr 10, 2024, 20:49 UTC Branded Member App is experiencing elevated error rates Critical 10 h 48 min
Jan 8, 2024, 16:46 UTC Incident with User Profiles Critical 2 h 01 min
Dec 26, 2023, 10:46 UTC Incident with User Profile Creation Critical 2 h 04 min
Nov 2, 2023, 10:23 UTC RESOLVED Incident Major 1 h 40 min

34 incidents in our archive since April 5, 2023.

When and where EGYM fails

By weekday

Most incidents start on Fri.

  • Mon6
  • Tue7
  • Wed5
  • Thu5
  • Fri11
  • Sat0
  • Sun0

Other other services

FAQ

Is EGYM down right now?
At our last check EGYM's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does EGYM go down?
EGYM reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last EGYM outage?
The latest reported incident started on Apr 13, 2026, 13:37 UTC: "Users cannot check-in to Keepcool / Neoness gyms", resolved after 3 h 05 min.

Source: EGYM official status page · RSS of EGYM incidents · status badge for your site