Dixa outage history and status
Is Dixa down right now?
No
All Systems Operational Official status as of Nov 6, 2026, 18:17 UTC (refreshing…)
Open incidents
98.89%
uptime, 90 days
2
incidents, 90 days
26 h 23 min
median time to fix
Oct 28, 2026
last incident
Dixa components
AI Features
- AI Co-pilot Operational
- Mim AI agent Operational
- AI Voice transcripts Operational
- Intent detection Operational
- Smart Replies Operational
Agent Interface
- Agent Interface Operational
- Analytics Operational
- Search Operational
- Conversation Offers (WSS connection) Operational
- Knowledge management Operational
- Dashboard Operational
Intelligence
- Analytics Operational
- Insights (advanced) Operational
Conversation Routing
- Automations Operational
- Flows Operational
Integrations
- Custom Cards Operational
- Dixa API and Exports API Operational
- Outbound Webhooks Operational
- Inbound Webhooks Operational
- Data Sync Integrations Operational
Other Channels
- Facebook Messenger & Instagram Operational
- WhatsApp Operational
- Chat & Dixa Messenger Operational
- Trustpilot Operational
Telephony & SMS
- Inbound Operational
- Outbound Operational
- WebRTC Operational
- SMS Operational
- Inbound Operational
- Outbound Operational
Dixa Knowledge
- Knowledge Bases Operational
Dixa outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 28, 2026, 10:48 UTC | Intermittent issues with Instagram messaging Facebook Messenger & Instagram | Major | 2 days 5 h |
| Oct 23, 2026, 10:05 UTC | Dev API unavailable | Major | — |
| Jul 28, 2026, 10:47 UTC | Advanced Insight & Miuros: Degraded performance Insights (advanced) | Major | 28 min |
| Jul 28, 2026, 08:18 UTC | Services not fully functioning | No impact | — |
| Jun 29, 2026, 09:04 UTC | Advanced Insights unavailable Insights (advanced) | Critical | 6 h 07 min |
| Apr 23, 2026, 11:42 UTC | Update delays on Conversation view and Real-Time Dashboard Search, Dashboard | No impact | 9 min |
| Apr 8, 2026, 16:32 UTC | Partial outage of Agent Interface connections Agent Interface | Major | 52 min |
| Mar 18, 2026, 15:02 UTC | Degraded performance: AiCoPilot: Smart replies Smart Replies | Minor | 4 h 50 min |
| Mar 11, 2026, 08:18 UTC | Degraded performance Agent Interface | Major | 3 h 13 min |
| Mar 10, 2026, 12:38 UTC | Degraded performance Knowledge Bases | Major | 4 h 26 min |
| Mar 2, 2026, 18:08 UTC | Degraded performance Agent Interface | Major | 2 h 14 min |
| Feb 20, 2026, 14:24 UTC | Degraded performance Agent Interface | Major | 11 min |
| Jan 27, 2026, 11:41 UTC | Degraded performance - AI Voice transcript AI Voice transcripts | Minor | 55 min |
| Jan 6, 2026, 15:24 UTC | Degraded performance - Contact Search in Outbound Calling Outbound | Minor | 15 min |
| Dec 22, 2025, 10:30 UTC | Degraded performance - AI voice transcriptions and delayed webhook events Outbound Webhooks, AI Voice transcripts | Minor | 3 h 11 min |
| Dec 16, 2025, 19:49 UTC | Intermittent issues with AI features AI Co-pilot | Minor | 44 min |
| Dec 11, 2025, 06:52 UTC | Search - Partial Outage | No impact | — |
| Nov 18, 2025, 12:31 UTC | Degraded performance AI Co-pilot, Knowledge Bases, Mim AI agent, Intent detection, Smart Replies | Minor | 3 h 12 min |
| Oct 20, 2025, 16:55 UTC | Degraded performance - telephony services Inbound, Outbound | Minor | 6 h 01 min |
| Oct 20, 2025, 08:07 UTC | Multiple services disruptions Inbound, Outbound, WhatsApp, WebRTC, SMS | Major | 5 h 12 min |
| Oct 14, 2025, 08:24 UTC | Degraded performance - Translations not working AI Co-pilot | Major | 4 h 17 min |
| Sep 9, 2025, 13:45 UTC | Degraded performance for Analytics and Real-time Dashboard Analytics | Minor | 2 h 04 min |
| Aug 26, 2025, 14:30 UTC | Mim Data Source Sync Failures Mim AI agent | Minor | 40 h 22 min |
| Aug 26, 2025, 13:23 UTC | DNS Configuration Issue Impacting API Connectivity | Critical | — |
| Aug 26, 2025, 08:58 UTC | TrustPilot Queue Service Outage Trustpilot | Critical | 54 min |
50 incidents in our archive since September 20, 2024.
When and where Dixa fails
By weekday
Most incidents start on Tue.
- Mon8
- Tue20
- Wed7
- Thu6
- Fri6
- Sat3
- Sun0
Most affected, last 12 months
- Agent Interface4
- AI Co-pilot2
- AI Voice transcripts2
- Insights (advanced)2
- Knowledge Bases2
- Smart Replies2
- Dashboard1
- Facebook Messenger & Instagram1
When Dixa went down with others
- Nov 18, 2025, 10:52 UTC 207 services reported incidents within the hour
Other communication services
FAQ
- Is Dixa down right now?
- At our last check Dixa's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Dixa go down?
- Dixa reported 2 incidents in the last 90 days (2 major or critical), with 1,440 minutes of major outage: 98.89% uptime.
- When was the last Dixa outage?
- The latest reported incident started on Oct 28, 2026, 10:48 UTC: "Intermittent issues with Instagram messaging", resolved after 2 days 5 h.
- How long do Dixa outages last?
- Half of Dixa's incidents in the last 90 days were resolved within 26 h 23 min.
Source: Dixa official status page · RSS of Dixa incidents · status badge for your site