Major incident

Depop: Delays to seller withdrawal payments

Apr 20, 2026, 16:25 UTC
started
11:00 UTC
resolved April 22, 2026
42 h 35 min
duration

Current status of Depop: Operational — live Depop status

Timeline

  1. Apr 20, 2026, 16:25 UTC
    investigating
    We are aware of an issue where some sellers are not getting paid out in the correct time frame after their item has been delivered. Our team is actively investigating and working on a fix — if you are affected, please contact our support team for assistance.
  2. Apr 21, 2026, 09:48 UTC
    monitoring
    We identified the root cause of an issue where some sellers were not getting paid out in the correct time frame after their item had been delivered. A fix has been deployed — if you are affected, please contact our support team for assistance.
  3. Apr 22, 2026, 11:00 UTC
    resolved
    Our payouts are now being paid out in time, and any existing affected orders have now been processed and paid out.

Updates as published by Depop.

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