Major incident
Depop: Delays to seller withdrawal payments
Apr 20, 2026, 16:25 UTC
started
11:00 UTC
resolved April 22, 2026
42 h 35 min
duration
Current status of Depop: Operational — live Depop status
Timeline
- Apr 20, 2026, 16:25 UTCinvestigatingWe are aware of an issue where some sellers are not getting paid out in the correct time frame after their item has been delivered. Our team is actively investigating and working on a fix — if you are affected, please contact our support team for assistance.
- Apr 21, 2026, 09:48 UTCmonitoringWe identified the root cause of an issue where some sellers were not getting paid out in the correct time frame after their item had been delivered. A fix has been deployed — if you are affected, please contact our support team for assistance.
- Apr 22, 2026, 11:00 UTCresolvedOur payouts are now being paid out in time, and any existing affected orders have now been processed and paid out.
Updates as published by Depop.
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- Rice University 16:26 UTC · Tableau Server login and access issues
- Braze 16:18 UTC · Issue impacting EU01
- Read AI 15:49 UTC · 2026-04-20 Elevated report processing errors
- Yoti 15:45 UTC · INC-3704(P1 - High Priority)
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