Minor incident
DataGrail: We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating.
Oct 6, 2026, 03:57 UTC
started
04:05 UTC
resolved
9 min
duration
Affected: Request Manager, Intake Forms
Current status of DataGrail: Operational — live DataGrail status
Timeline
- Oct 6, 2026, 03:57 UTCinvestigatingWe are currently investigating this issue.
- Oct 6, 2026, 03:57 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Oct 6, 2026, 04:02 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Oct 6, 2026, 04:05 UTCresolvedThis incident has been resolved.
Updates as published by DataGrail (original).
Other services with incidents at the same time
- LiveKit 03:46 UTC · Investigating delayed cloud agent builds in US East
- Appcues 03:37 UTC · Email Sending Delay
- Worldpay 03:17 UTC · INC0647158 - Issue with a third-party acquirer, EFTPOS is resolved
- Qualys 03:14 UTC · US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886]
More DataGrail incidents
- September 30, 2026 We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating.
- August 22, 2026 Platform-wide service disruption