OutageDB

DataGrail outage history and status

Is DataGrail down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.96%
uptime, 90 days
3
incidents, 90 days
24 min
median time to fix
Oct 6, 2026
last incident

DataGrail components

DataGrail outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 0 incidents, 0 min of major outage Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 1 incidents, 48 min of major outage 1 Aug Sep: 1 incidents, 0 min of major outage 1 Sep Oct: 1 incidents, 0 min of major outage 1 Oct
DataGrail incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Oct 6, 2026, 03:57 UTC We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating.
Request Manager, Intake Forms
 Minor 9 min
Sep 30, 2026, 02:08 UTC We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating.
Intake Forms
 Minor 24 min
Aug 22, 2026, 21:42 UTC Platform-wide service disruption
Request Manager, Live Data Map, Intake Forms
 Critical 48 min
Jan 8, 2026, 20:20 UTC Privacy Request Intake Forms Experiencing Slow Load Times
Intake Forms
 Minor 1 h 55 min
Aug 26, 2025, 16:58 UTC Direct Contact Form Submission Error
Request Manager
 Major 3 h 41 min
Nov 12, 2024, 19:49 UTC Access to DataGrail via Okta SSO Impacted Major 41 min
Aug 12, 2024, 17:28 UTC Intake Form Submission Errors
Intake Forms
 Critical 1 h 03 min
Apr 6, 2023, 23:37 UTC Trouble logging into DataGrail via Microsoft SSO
Request Manager, Live Data Map
 Major 2 h 21 min
Oct 11, 2022, 21:29 UTC Direct Contact Integrations Closing Requests without Completion after 14 Day Due Date
Request Manager
 Minor 2 h 13 min
Oct 3, 2022, 20:02 UTC Direct Contact Integrations Not Initiating Email Workflow
Request Manager
 Minor 1 h 45 min
Aug 31, 2022, 22:41 UTC Hybrid Integrations Not Sending Direct Contact Emails to Processors
Request Manager
 Minor 3 h 47 min
Feb 11, 2022, 20:22 UTC DataGrail Account Invites resulting in 500 errors for Customers that utilize GoogleSSO or MicrosoftSSO
Request Manager
 Minor 51 min
Feb 10, 2022, 16:18 UTC Data Subject Requesters Unable to Verify Email Address
Request Manager
 Major 2 h 42 min
Dec 15, 2021, 16:01 UTC Network Connectivity Issues
Request Manager, Live Data Map, Intake Forms
 Major 41 min
Dec 1, 2021, 20:20 UTC Live Data Map: Multiple Inventory System Reports Not Showing
Live Data Map
 Major <1 min
Aug 31, 2021, 18:48 UTC Network Connectivity Issues
Request Manager, Live Data Map, Intake Forms
 Major 5 h 15 min
Aug 26, 2021, 04:16 UTC Issue with Direct Contact Deletions (Resolved)
Request Manager
 No impact <1 min
Jun 11, 2021, 03:30 UTC Service disruption during routine database upgrade
Request Manager, Live Data Map, Intake Forms
 Critical 28 min
Jun 2, 2021, 07:06 UTC Privacy Intake Forms Loading Inconsistently Minor —
May 5, 2021, 19:23 UTC Issue Detected with Smart Verification
Request Manager
 Minor 1 h 50 min
May 3, 2021, 19:58 UTC Access Result Files being sent with partial information
Request Manager
 Major 52 min
Apr 9, 2021, 17:38 UTC CAPTCHA Failing to Load On Intake Forms Minor 1 h 58 min
Mar 16, 2021, 17:54 UTC Emails not sending Major 3 h 15 min

23 incidents in our archive since March 16, 2021.

When and where DataGrail fails

By weekday

Most incidents start on Tue.

  • Mon3
  • Tue6
  • Wed6
  • Thu4
  • Fri3
  • Sat1
  • Sun0

Most affected, last 12 months

  • Intake Forms4
  • Request Manager2
  • Live Data Map1

Other other services

FAQ

Is DataGrail down right now?
At our last check DataGrail's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does DataGrail go down?
DataGrail reported 3 incidents in the last 90 days (1 major or critical), with 48 minutes of major outage: 99.96% uptime.
When was the last DataGrail outage?
The latest reported incident started on Oct 6, 2026, 03:57 UTC: "We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating.", resolved after 9 min.
How long do DataGrail outages last?
Half of DataGrail's incidents in the last 90 days were resolved within 24 min.

Source: DataGrail official status page · RSS of DataGrail incidents · status badge for your site