Major incident

Authorize.net: Vantiv Service Disruption

Aug 8, 2026, 18:19 UTC
started
04:59 UTC
resolved August 9, 2026
10 h 40 min
duration

Affected: Vantiv

Current status of Authorize.net: Operational — live Authorize.net status

Timeline

  1. Aug 8, 2026, 18:19 UTC
    investigating
    Authorize.net is aware of an issue that is currently affecting Vantiv transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
  2. Aug 8, 2026, 22:33 UTC
    investigating
    Authorize.net continues to investigate the issue that is currently affecting Vantiv transaction processing. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
  3. Aug 9, 2026, 03:18 UTC
    monitoring
    A fix has been implemented for the issue affecting Vantiv transaction processing and we are monitoring closely to ensure the issue is resolved. Impact: The issue impacting Vantiv transaction processing has been mitigated. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 01:15 GMT on August 09, 2026 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
  4. Aug 9, 2026, 04:59 UTC
    resolved
    The issue affecting Vantiv transaction processing has now been fully resolved. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 01:15 GMT on August 09, 2026 Impact: Users are now able to use Vantiv transaction processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537

Updates as published by Authorize.net (original).

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