Critical incident

CP Public: July 4, 2026 - Drop in station reachability in North America region.

Affected: Station Connectivity

Current status of CP Public: Minor issues — live CP Public status

Timeline

1. Jul 4, 2026, 12:59 UTC
   identified
   We have identified an issue with our services. As a result customers may experience degradations while using our charging stations. Our technical teams are activiely investigating the issue. Services Impacted: - Station Connectivity Impact: critical
2. Jul 4, 2026, 14:09 UTC
   investigating
   We have identified an issue with our services. As a result customers may experience degradations while using our charging stations. Our technical teams are activiely investigating the issue. Services Impacted: - Station Connectivity Impact: critical
3. Jul 4, 2026, 16:17 UTC
   investigating
   Our teams continue to investigate the issue, and updates will be provided as and when available. Services Impacted: - Station Connectivity Impact: critical
4. Jul 4, 2026, 17:03 UTC
   monitoring
   We have resolved the issue from our end and all services are now operational. Services Impacted: - Station Connectivity Impact: critical
5. Jul 4, 2026, 17:05 UTC
   resolved
   We have resolved the issue from our end and all services are now operational. Services Impacted: - Station Connectivity Impact: critical

Updates as published by CP Public (original).