Major incident

Cloudways: DigitalOcean || Server Provisioning Issue

Aug 8, 2026, 21:33 UTC
started
07:11 UTC
resolved August 9, 2026
9 h 38 min
duration

Affected: DigitalOcean

Current status of Cloudways: Operational — live Cloudways status

Timeline

  1. Aug 8, 2026, 21:33 UTC
    identified
    We have identified an issue with our service provider, DigitalOcean, affecting their servers. Customers may experience failures when creating new servers and performing Disaster Recovery operations. The issue is limited to DigitalOcean servers. Their team is working to fix the issue and we will provide further updates as more information becomes available.
  2. Aug 9, 2026, 07:11 UTC
    resolved
    This incident has been resolved.

Updates as published by Cloudways (original).

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