OutageDB

CLEAR1 outage history and status

Is CLEAR1 down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.85%
uptime, 90 days
2
incidents, 90 days
1 h 18 min
median time to fix
Sep 2, 2026
last incident

CLEAR1 components

Verifications

CLEAR1 outage history

Nov: 2 incidents, 49 min of major outage 2 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 1 incidents, 50 min of major outage 1 Mar Apr: 1 incidents, 0 min of major outage 1 Apr May: 1 incidents, 0 min of major outage 1 May Jun: 0 incidents, 0 min of major outage Jun Jul: 1 incidents, 0 min of major outage 1 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 1 incidents, 191 min of major outage 1 Sep Oct: 0 incidents, 0 min of major outage Oct
CLEAR1 incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Sep 2, 2026, 16:57 UTC CLEAR1 console and verifications currently in degraded state
Customer Portal
 Critical 3 h 11 min
Jul 30, 2026, 14:34 UTC Resolved: Issues with OAuth Integrations Major —
May 27, 2026, 14:07 UTC Documentation site having intermittent issues loading. No impact 3 h 05 min
Apr 28, 2026, 12:37 UTC Verification Delays in Partner Console
Customer Portal
 Minor 5 h 59 min
Mar 9, 2026, 21:05 UTC OAuth Integration is Experiencing Issues
KYC
 Major 50 min
Nov 18, 2025, 14:56 UTC Cloud vendor outage
Device Verification, KYC, Document Verification, Liveness
 Major 49 min
Nov 12, 2025, 16:06 UTC We are currently observing degraded SMS OTP deliverability affecting some users on specific US mobile networks due to a carrier-side incident. No impact 57 min
Oct 23, 2025, 13:47 UTC Verification Flows Incident
Device Verification, KYC, Customer Portal, Document Verification, Liveness
 Major 3 h 06 min
Oct 20, 2025, 10:12 UTC AWS US-East 1 Outage
Device Verification, KYC, Document Verification, Liveness
 Critical 25 h 27 min
Oct 2, 2025, 19:30 UTC GET verification requests via secure.verified.clearme.com down No impact <1 min
Aug 21, 2025, 19:06 UTC CLEAR1 has been degraded starting at 1:25pm ET
Device Verification, KYC, Customer Portal, Document Verification, Liveness
 Major 39 min
Aug 14, 2025, 18:52 UTC C1 Unable process verifications
KYC, Document Verification
 Critical 20 min
Aug 14, 2025, 18:12 UTC C1 Unable process verifications
KYC, Document Verification
 Critical 14 min
Jun 24, 2025, 18:25 UTC Service Disruption: Clear1 Unavailable Due to Database Outage Major —
Jun 13, 2025, 06:20 UTC Investigating an issue with liveness and document verification
Document Verification, Liveness
 Critical 1 h 09 min
Jun 11, 2025, 13:40 UTC CLEAR1: Selfie verification degraded
Liveness
 Minor 22 min
May 28, 2025, 19:37 UTC LaunchDarkly production outage affected Clear Verified Major —
Apr 22, 2025, 12:28 UTC OTP for AT&T phone numbers are intermittently affected
KYC, Document Verification
 Minor 2 h 10 min
Apr 22, 2025, 01:37 UTC Networking issues for Web Verify and CLEAR Verified
KYC, Document Verification
 Major 27 min
Mar 6, 2025, 15:58 UTC Web Verify - Enrollment Outage
Document Verification
 Critical 6 min
Jan 8, 2025, 13:52 UTC Consent validations in Authentication service were failing No impact —
Dec 11, 2024, 16:30 UTC Ingress Infrastructure Issue No impact <1 min
Dec 5, 2024, 17:30 UTC Web Verify - Partial Authentication degradation Minor <1 min
Nov 8, 2024, 19:42 UTC Degraded: GET verification session endpoint & manual review
Customer Portal
 Minor 41 min
Oct 31, 2024, 19:43 UTC CV Verification Service is currently down
KYC
 Critical 12 min

28 incidents in our archive since June 3, 2024.

When and where CLEAR1 fails

By weekday

Most incidents start on Thu.

  • Mon3
  • Tue5
  • Wed8
  • Thu9
  • Fri2
  • Sat0
  • Sun1

Most affected, last 12 months

  • Customer Portal2
  • KYC2
  • Device Verification1
  • Document Verification1
  • Liveness1

When CLEAR1 went down with others

Other payments & finance services

FAQ

Is CLEAR1 down right now?
At our last check CLEAR1's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does CLEAR1 go down?
CLEAR1 reported 2 incidents in the last 90 days (2 major or critical), with 191 minutes of major outage: 99.85% uptime.
When was the last CLEAR1 outage?
The latest reported incident started on Sep 2, 2026, 16:57 UTC: "CLEAR1 console and verifications currently in degraded state", resolved after 3 h 11 min.
How long do CLEAR1 outages last?
Half of CLEAR1's incidents in the last 90 days were resolved within 1 h 18 min.

Source: CLEAR1 official status page · RSS of CLEAR1 incidents · status badge for your site