Minor incident

CivicPlus: Degraded Performance - Web Central

Current status of CivicPlus: Operational — live CivicPlus status

Timeline

1. Oct 19, 2026, 21:50 UTC
   investigating
   We are currently investigating an issue affecting a subset of sites. Users may experience site slowness. We will provide an update within 15 minutes or sooner if additional information becomes available.
2. Oct 19, 2026, 22:06 UTC
   investigating
   We are currently investigating an issue affecting a subset of sites. Users may experience site slowness. We will provide an update within 15 minutes or sooner if additional information becomes available.
3. Oct 19, 2026, 22:22 UTC
   identified
   We have identified the cause of the issue affecting site speed and are actively working on a resolution. Users may continue to experience slowness until mitigation is complete. We will provide another update within 15 minutes.
4. Oct 19, 2026, 22:56 UTC
   identified
   Our team continues to work on resolving the issue and we are seeing site performance improve. We will provide the next update within 30 minutes or sooner if additional information becomes available.
5. Oct 19, 2026, 23:15 UTC
   monitoring
   Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
6. Oct 20, 2026, 14:10 UTC
   resolved
   Services are operating normally. We appreciate your patience while we worked to restore service.

Updates as published by CivicPlus.