Critical incident

Check Point Services: Reach my device service is unavailable

Affected: Check Point Spark Reach My Device Service (SMB Appliances)

Current status of Check Point Services: Minor issues — live Check Point Services status

Timeline

1. Apr 20, 2026, 09:40 UTC
   investigating
   We are currently investigating this issue.
2. Apr 20, 2026, 11:05 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Apr 20, 2026, 11:49 UTC
   resolved
   This incident has been resolved.

Updates as published by Check Point Services (original).