Critical incident

CC: Intermittent timeouts and slowness are identified in our EU communities

Jul 8, 2026, 09:45 UTC
started
11:54 UTC
resolved
2 h 09 min
duration

Affected: Status of our EMEA Community Infrastructure

Current status of CC: Operational — live CC status

Timeline

  1. Jul 8, 2026, 09:45 UTC
    identified
    Intermittent timeouts and slowness are identified in our EU communities. We identified the issue and are mitigating it. We will follow up and update this page as soon as we have more information.
  2. Jul 8, 2026, 11:54 UTC
    resolved
    We have traced the root cause of the recent downtime to an AWS hardware failure. We apologize for the inconvenience this caused. Our team is already putting structural measures in place to ensure that similar hardware issues will not impact our platform going forward.

Updates as published by CC (original).

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