OutageDB

CC outage history and status

Is CC down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.77%
uptime, 90 days
4
incidents, 90 days
3 h 30 min
median time to fix
Oct 21, 2026
last incident

CC components

Status of our EMEA Community Infrastructure

Status of our US Community Infrastructure

CC outage history

Nov: 2 incidents, 282 min of major outage 2 Nov Dec: 1 incidents, 0 min of major outage 1 Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 0 incidents, 0 min of major outage Apr May: 1 incidents, 24 min of major outage 1 May Jun: 0 incidents, 0 min of major outage Jun Jul: 2 incidents, 129 min of major outage 2 Jul Aug: 2 incidents, 210 min of major outage 2 Aug Sep: 1 incidents, 90 min of major outage 1 Sep Oct: 1 incidents, 0 min of major outage 1 Oct
CC incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 21, 2026, 15:30 UTC PHP Vulnerability announced - Upload capabilities disabled No impact ongoing
Sep 29, 2026, 11:05 UTC [EU and US communities] Elevated error 500 and 504 errors when logged in
Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure
 Major 1 h 30 min
Aug 24, 2026, 07:35 UTC US - User overview slow to update
User Overview
 Minor 29 h 46 min
Aug 4, 2026, 07:57 UTC [EU + US communities] Topics failing to load
Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure
 Critical 3 h 30 min
Jul 8, 2026, 09:45 UTC Intermittent timeouts and slowness are identified in our EU communities
Status of our EMEA Community Infrastructure
 Critical 2 h 09 min
Jul 2, 2026, 17:28 UTC Investigating AI Answers / AI Summary Services
Search Functionality, Community Search
 No impact 2 h 07 min
May 29, 2026, 19:21 UTC Events Module Unavailable for US Communities
Events Module
 Critical 24 min
Dec 2, 2025, 17:42 UTC Salesforce Connection Failure
Salesforce Integration, Salesforce Integration
 Minor 105 days 22 h
Nov 17, 2025, 09:07 UTC Issue with content creation and edits
Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure
 Major 4 h 42 min
Nov 10, 2025, 18:38 UTC Custom community pages may not load properly
Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure
 Minor 5 h 16 min
Oct 6, 2025, 15:18 UTC Embedded Media Not Working
Text Editor, Text Editor
 Minor 4 h 37 min
Sep 26, 2025, 08:32 UTC Embedded media (e.g., Vimeo videos) is currently not working across communities
Text Editor, Text Editor
 Minor 1 h 39 min
Sep 3, 2025, 17:43 UTC US region degraded performance
Status of our US Community Infrastructure
 Minor 3 h 13 min
Aug 29, 2025, 08:48 UTC [EU + US communities] Issues with Linkedin + Facebook Login
Single Sign On (SSO), Single Sign On (SSO)
 Major 2 h 42 min
Aug 11, 2025, 10:21 UTC Issues with Third Party Scripts due to Front End performance improvements No impact —
Aug 6, 2025, 14:05 UTC EU + US Communities - Elevated error rates on topic load
Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure
 Major 3 h 22 min
Jul 28, 2025, 17:29 UTC Community Pages Not Loading Properly
Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure
 Major 3 h 55 min
Jul 15, 2025, 15:14 UTC EU Communities - elevated error rate
Status of our EMEA Community Infrastructure
 Major 20 min
Jun 27, 2025, 07:26 UTC SSO Login issues
Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure
 Major 2 h 13 min
Jun 13, 2025, 18:56 UTC US Communities - Currently experiencing issues with community loading
Status of our US Community Infrastructure
 Major 1 h 07 min
Jun 6, 2025, 09:13 UTC US Communities - Salesforce Write-Back Integration Delay (May 13–29, 2025) No impact <1 min
Jun 2, 2025, 14:28 UTC US Communities - Currently experiencing issues with API calls
API
 Critical 3 h 41 min
Apr 3, 2025, 20:14 UTC [EU-based communities] Navigation Menu not working correctly
Mega Menu
 Minor 32 min
Apr 3, 2025, 19:39 UTC [US-based communities] Navigation Menu not working correctly
Mega Menu
 Minor 1 h 08 min
Jan 22, 2025, 09:15 UTC [EU-based communities] Slowness and errors in EU hosted communities
Status of our EMEA Community Infrastructure
 Minor 44 min

50 incidents in our archive since July 17, 2023.

When and where CC fails

By weekday

Most incidents start on Wed.

  • Mon12
  • Tue8
  • Wed13
  • Thu9
  • Fri8
  • Sat0
  • Sun0

Most affected, last 12 months

  • Status of our EMEA Community Infrastructure5
  • Status of our US Community Infrastructure4
  • Community Search1
  • Events Module1
  • Salesforce Integration1
  • Search Functionality1
  • User Overview1

Other social & media services

FAQ

Is CC down right now?
At our last check CC's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does CC go down?
CC reported 4 incidents in the last 90 days (2 major or critical), with 299 minutes of major outage: 99.77% uptime.
When was the last CC outage?
The latest reported incident started on Oct 21, 2026, 15:30 UTC: "PHP Vulnerability announced - Upload capabilities disabled", and is not resolved yet.
How long do CC outages last?
Half of CC's incidents in the last 90 days were resolved within 3 h 30 min.

Source: CC official status page · RSS of CC incidents · status badge for your site