CC incidents — OutageDB

No impact CC incident: PHP Vulnerability announced - Upload capabilities disabled

Wed, 21 Oct 2026 15:30:05 GMT

Ongoing.

Major CC incident: [EU and US communities] Elevated error 500 and 504 errors when logged in

Tue, 29 Sep 2026 11:05:20 GMT

Resolved after 1 h 30 min.

Minor CC incident: US - User overview slow to update

Mon, 24 Aug 2026 07:35:38 GMT

Resolved after 29 h 46 min.

Critical CC incident: [EU + US communities] Topics failing to load

Tue, 04 Aug 2026 07:57:58 GMT

Resolved after 3 h 30 min.

Critical CC incident: Intermittent timeouts and slowness are identified in our EU communities

Wed, 08 Jul 2026 09:45:47 GMT

Resolved after 2 h 09 min.

No impact CC incident: Investigating AI Answers / AI Summary Services

Thu, 02 Jul 2026 17:28:09 GMT

Resolved after 2 h 07 min.

Critical CC incident: Events Module Unavailable for US Communities

Fri, 29 May 2026 19:21:23 GMT

Resolved after 24 min.

Minor CC incident: Salesforce Connection Failure

Tue, 02 Dec 2025 17:42:26 GMT

Resolved after 105 days 22 h.

Major CC incident: Issue with content creation and edits

Mon, 17 Nov 2025 09:07:25 GMT

Resolved after 4 h 42 min.

Minor CC incident: Custom community pages may not load properly

Mon, 10 Nov 2025 18:38:48 GMT

Resolved after 5 h 16 min.

Minor CC incident: Embedded Media Not Working

Mon, 06 Oct 2025 15:18:09 GMT

Resolved after 4 h 37 min.

Minor CC incident: Embedded media (e.g., Vimeo videos) is currently not working across communities

Fri, 26 Sep 2025 08:32:58 GMT

Resolved after 1 h 39 min.

Minor CC incident: US region degraded performance

Wed, 03 Sep 2025 17:43:49 GMT

Resolved after 3 h 13 min.

Major CC incident: [EU + US communities] Issues with Linkedin + Facebook Login

Fri, 29 Aug 2025 08:48:12 GMT

Resolved after 2 h 42 min.

No impact CC incident: Issues with Third Party Scripts due to Front End performance improvements

Mon, 11 Aug 2025 10:21:42 GMT

Resolved after —.

Major CC incident: EU + US Communities - Elevated error rates on topic load

Wed, 06 Aug 2025 14:05:56 GMT

Resolved after 3 h 22 min.

Major CC incident: Community Pages Not Loading Properly

Mon, 28 Jul 2025 17:29:56 GMT

Resolved after 3 h 55 min.

Major CC incident: EU Communities - elevated error rate

Tue, 15 Jul 2025 15:14:57 GMT

Resolved after 20 min.

Major CC incident: SSO Login issues

Fri, 27 Jun 2025 07:26:53 GMT

Resolved after 2 h 13 min.

Major CC incident: US Communities - Currently experiencing issues with community loading

Fri, 13 Jun 2025 18:56:39 GMT

Resolved after 1 h 07 min.

No impact CC incident: US Communities - Salesforce Write-Back Integration Delay (May 13–29, 2025)

Fri, 06 Jun 2025 09:13:12 GMT

Resolved after <1 min.

Critical CC incident: US Communities - Currently experiencing issues with API calls

Mon, 02 Jun 2025 14:28:34 GMT

Resolved after 3 h 41 min.

Minor CC incident: [EU-based communities] Navigation Menu not working correctly

Thu, 03 Apr 2025 20:14:35 GMT

Resolved after 32 min.

Minor CC incident: [US-based communities] Navigation Menu not working correctly

Thu, 03 Apr 2025 19:39:31 GMT

Resolved after 1 h 08 min.

Minor CC incident: [EU-based communities] Slowness and errors in EU hosted communities

Wed, 22 Jan 2025 09:15:42 GMT

Resolved after 44 min.