CallRail outage history and status
Is CallRail down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.91%
uptime, 90 days
6
incidents, 90 days
3 h 11 min
median time to fix
Oct 23, 2026
last incident
CallRail components
Integrations
- API Operational
- Webhooks Operational
- Google Analytics Operational
- Google Ads Operational
- Google Call Details Forwarding Operational
- Hubspot Operational
- Other Integrations Operational
Call Tracking
- CallRail Web Application Operational
- Call Routing Operational
- Backup Call Routing Operational
- DNI and Keyword Tracking Operational
- Tracker Creation Operational
- CallRail Call Tracking Mobile App Operational
- CallRail Wordpress Plugin Operational
- Google Ads Call Details Forwarding Operational
Lead Center
- Lead Center General Operational
- Lead Center Web Application Operational
- Softphone Operational
- Lead Center Mobile App Operational
- Web Chat Operational
Text messaging
- SMS Operational
- MMS Operational
Mobile App
- iOS Operational
- Android Operational
- Call Recording Operational
- Call Transcription Operational
- Web Form Capture Operational
- Email Notifications Operational
- Reports Operational
- Voice Assist Operational
- Conversation Intelligence Operational
- Convert Assist Operational
CallRail outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 23, 2026, 13:51 UTC | Incident at Unbounce affecting operability to the integration. Other Integrations | Minor | 6 h 31 min |
| Sep 1, 2026, 17:01 UTC | Vendour Outage Causing Degraded Call Performance and Recording Availibility CallRail Web Application, Lead Center General, Call Routing, Call Recording, Voice Assist | Minor | 6 h 24 min |
| Aug 28, 2026, 14:49 UTC | Issue Rendering the Call or Form Log on the CallRail iOS Mobile Application iOS | Minor | 5 h 10 min |
| Aug 20, 2026, 15:34 UTC | Integrations Connection Error Other Integrations | Critical | 41 min |
| Aug 20, 2026, 14:13 UTC | Transcriptions API Timeout Call Transcription, Conversation Intelligence | Major | 1 h 13 min |
| Aug 17, 2026, 17:10 UTC | PCI Insights Delay Conversation Intelligence | Minor | 56 min |
| May 8, 2026, 18:09 UTC | Lead Center incoming call notification issue on iOS Lead Center Mobile App | Minor | 17 h 06 min |
| Mar 2, 2026, 00:55 UTC | Degraded Performance in Report Export Pipeline Reports | Minor | 12 h 52 min |
| Feb 3, 2026, 21:02 UTC | Intermittent Call Failover to Voice Mail Voice Assist | Minor | 19 min |
| Jan 29, 2026, 18:44 UTC | Latency in transcript delivery CallRail Web Application, Call Transcription | Minor | 1 h 44 min |
| Jan 29, 2026, 15:45 UTC | SMS and MMS Provider Delays SMS, MMS | Minor | 23 h 19 min |
| Oct 23, 2025, 13:40 UTC | Outbound calling for Lead Center customers Lead Center General, Lead Center Web Application, Softphone, Lead Center Mobile App | Minor | 59 min |
| Oct 20, 2025, 07:47 UTC | Infrastructure outage impacts CallRail services CallRail Web Application, Lead Center General, API, Call Routing, Webhooks, Backup Call Routing | Critical | 29 h 13 min |
| Aug 21, 2025, 18:52 UTC | Upstream provider failure CallRail Web Application, Lead Center General | No impact | 1 h 40 min |
| Jul 22, 2025, 17:24 UTC | HubSpot integration not sending call recordings Hubspot | Minor | 2 h 16 min |
| Jul 14, 2025, 16:59 UTC | Call routing issues for Lead Center Softphone | Minor | 1 h 52 min |
| Jul 2, 2025, 19:03 UTC | Text messages not appearing in the timeline | No impact | 1 h 45 min |
| Jul 2, 2025, 17:23 UTC | Google Ads disruption of service Google Ads | Minor | 19 h 01 min |
| Jun 12, 2025, 18:12 UTC | Google Ads disruption of service Google Ads | Minor | 3 h 11 min |
| May 28, 2025, 13:45 UTC | Facebook Integration disruption of service Other Integrations | Major | 1 h 38 min |
| May 15, 2025, 13:59 UTC | Google Ads disruption of service Google Ads | Minor | 13 min |
| May 13, 2025, 17:59 UTC | Events passed in Google Analytics integration are missing attribution data Google Analytics | Minor | 2 h 12 min |
| May 12, 2025, 16:53 UTC | Investigating reports of API users recieving 500 Internal Server errors | Minor | 13 min |
| May 1, 2025, 14:06 UTC | Ongoing report exporting delays Reports | Minor | 4 h 32 min |
| Apr 26, 2025, 17:52 UTC | iOS CallRail app loading delays | No impact | 3 days 21 h |
51 incidents in our archive since March 18, 2024.
When and where CallRail fails
By weekday
Most incidents start on Mon.
- Mon13
- Tue11
- Wed6
- Thu11
- Fri7
- Sat3
- Sun0
Most affected, last 12 months
- Call Transcription2
- CallRail Web Application2
- Conversation Intelligence2
- Other Integrations2
- Voice Assist2
- Call Recording1
- Call Routing1
- iOS1
When CallRail went down with others
- Sep 1, 2026, 13:31 UTC 74 services reported incidents within the hour
- Aug 20, 2026, 13:36 UTC 20 services reported incidents within the hour
Other marketing & crm services
- Up 6sense 100% · 90 d
- Up Adjust 100% · 90 d
- Up Airbridge 100% · 90 d
- Up Apollo 100% · 90 d
- Up AppsFlyer 100% · 90 d
- Up Apxor Services 100% · 90 d
- Up Attentive 100% · 90 d
- Up Awin Service 100% · 90 d
FAQ
- Is CallRail down right now?
- At our last check CallRail's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does CallRail go down?
- CallRail reported 6 incidents in the last 90 days (2 major or critical), with 114 minutes of major outage: 99.91% uptime.
- When was the last CallRail outage?
- The latest reported incident started on Oct 23, 2026, 13:51 UTC: "Incident at Unbounce affecting operability to the integration.", resolved after 6 h 31 min.
- How long do CallRail outages last?
- Half of CallRail's incidents in the last 90 days were resolved within 3 h 11 min.
Source: CallRail official status page · RSS of CallRail incidents · status badge for your site