Major incident

Buildkite: Elevated API latency (single customer)

Nov 4, 2026, 23:39 UTC

started

18:00 UTC

resolved October 21, 2026

—

duration

Current status of Buildkite: Operational — live Buildkite status

Timeline

Oct 21, 2026, 18:00 UTC
resolved
We received a report that API requests were taking abnormally long to process. Investigation revealed this to be isolated to a single customer shard, with impact between 2026-10-22 01:50 - 08:30 UTC.

Updates as published by Buildkite (original).

This was part of a wider event: 13 services reported incidents within the hour.

Cursor 00:34 UTC · Degraded Performance - Grok Bot
Coinbase 00:15 UTC · Dfinity (ICP) - Delayed Sends
Coinbase 00:11 UTC · Hedera - Delayed Sends
Oracle NetSuite Service 00:00 UTC · _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjM2MDAwODc3Mzc5fQo=
Verkada Command 23:56 UTC · Some Classic Alarms customers are experiencing issues with arming/disarming their systems
GoCache 23:50 UTC · Intermitências em acessos
GPORTAL 23:44 UTC · Partial Power Outage at Dallas Data Center
mux 23:38 UTC · RTMP and SRT live stream disconnects
Nextech 23:03 UTC · ICP ASC Chart
Palo Alto Networks Cloud Services 22:58 UTC · Scheduled Maintenance for File Manager (FileMgr) in France region
Gemini Exchange 22:50 UTC · Users may not be able to login or trade.