Broadsign Platform outage history and status
Is Broadsign Platform down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.83%
uptime, 90 days
2
incidents, 90 days
2 h 05 min
median time to fix
Aug 12, 2026
last incident
Broadsign Platform components
Third Party
- AWS ec2-ca-central-1 Operational
- AWS ec2-us-east-1 Operational
- AWS s3-ca-central-1 Operational
- AWS s3-us-east-2 Operational
- Auth0 CDN (cdn.auth0.com) Operational
- Statuspage Email Notifications Operational
- Statuspage Public Metrics Operational
Programmatic Supply-Side Platform (Place Exchange)
- Ad Serving Operational
- Portal Operational
- Data Management APIs Operational
- API Token Generation Operational
- Help Center Operational
Content Management System (Broadsign Control)
- Admin Service Operational
- Player Service Operational
- Open API (SOAP) Operational
- Open API (REST) Operational
- Creator Operational
Control (Prod Sandbox)
- Admin Service Operational
- Player Service Operational
- Open API (SOAP) Operational
- Open API (REST) Operational
Broadsign Platform
- Login Operational
Guaranteed Campaigns (Broadsign Direct)
- Service Operational
- Booking Operational
- API Operational
Static Campaigns
- Service Operational
Local Signage Messaging (Broadsign Publish)
- Service Operational
Broadsign Ayuda
- Service NA Operational
- Service EMEA Operational
- Service APAC Operational
Audience Campaigns (Ad Server)
- Website Operational
Programmatic Supply-Side Platform (Broadsign Reach)
- Delivery Operational
- Reports Operational
- Website Operational
- Publisher Creative Approval Operational
- Auction packages Operational
Broadsign Platform outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Aug 12, 2026, 06:12 UTC | Disruption with Portal Reporting (Place Exchange) Portal | Major | 3 h 36 min |
| Aug 5, 2026, 08:37 UTC | Guaranteed Campaigns: limited actions Service, Booking, API | Minor | 33 min |
| Jul 28, 2026, 11:42 UTC | The Place Exchange website is down | Critical | 2 h 22 min |
| Jul 6, 2026, 13:24 UTC | Disruption with Ad Serving (Place Exchange) Ad Serving | No impact | 1 h 31 min |
| May 22, 2026, 09:06 UTC | Guaranteed Campaigns (Direct): Issues with screens availability Service, Booking, API | Major | 4 h 57 min |
| May 19, 2026, 00:14 UTC | Unable to log into Broadsign Control Administrator | No impact | — |
| Apr 28, 2026, 23:16 UTC | Broadsign Control Administrator Login Admin Service | Major | 36 min |
| Apr 17, 2026, 16:54 UTC | Guaranteed Campaigns - Slowness Service, Booking | Minor | 44 min |
| Apr 9, 2026, 17:04 UTC | Disruption with Ad Serving (Place Exchange) Ad Serving | Major | 1 h 03 min |
| Feb 26, 2026, 13:55 UTC | Outage affecting the Broadsign Control Administrator Login Admin Service | Major | 32 min |
| Feb 9, 2026, 22:08 UTC | Broadsign Platform User Interface Login | Major | 1 h 34 min |
| Jan 29, 2026, 15:23 UTC | Control Air and BCA: degraded performance Admin Service | Minor | 1 h 50 min |
| Jan 27, 2026, 00:27 UTC | Broadsign Control API issue Open API (SOAP), Open API (REST) | Minor | 26 min |
| Jan 12, 2026, 12:51 UTC | Broadsign Products Access issue and MIA outage Admin Service, Login, Player Service | Major | 26 h 41 min |
| Dec 1, 2025, 21:03 UTC | Control prod-sandbox: monthly refresh failed Admin Service, Open API (SOAP), Open API (REST) | Critical | 16 h 56 min |
| Oct 24, 2025, 18:06 UTC | Guaranteed Campaigns (Direct): performance degradation Service, Booking, API | Minor | 2 h 49 min |
| Oct 16, 2025, 09:15 UTC | Degraded performance with Broadsign Control Administrator Admin Service | Minor | 3 h 32 min |
| Sep 30, 2025, 14:14 UTC | Broadsign Static - User interface Outage Service | Major | 4 h 15 min |
| Aug 28, 2025, 13:14 UTC | System on Chip (SOC) connection instability Player Service | Minor | 3 h 22 min |
| Jul 2, 2025, 19:02 UTC | Ayuda NA and EMEA Service NA, Service EMEA | Minor | 25 h 14 min |
| Jun 20, 2025, 14:57 UTC | Ayuda players showing offline on ubuntu version 20 or lower | No impact | — |
| Jun 11, 2025, 20:20 UTC | Guaranteed Campaigns not accessible Service, Booking, API | Minor | <1 min |
| May 28, 2025, 13:41 UTC | Ayuda Players show as offline Service NA, Service EMEA, Service APAC | Minor | 23 min |
| May 12, 2025, 15:36 UTC | Ayuda version 7.3022.60922 reports 403 error Service NA, Service EMEA, Service APAC | No impact | 26 h 19 min |
| Apr 29, 2025, 13:42 UTC | Broadsign Ads upload creatives delayed | No impact | <1 min |
44 incidents in our archive since February 15, 2018.
When and where Broadsign Platform fails
By weekday
Most incidents start on Mon.
- Mon9
- Tue8
- Wed9
- Thu8
- Fri9
- Sat1
- Sun0
Most affected, last 12 months
- Admin Service5
- Booking3
- Service3
- Ad Serving2
- API2
- Login2
- Open API (REST)2
- Open API (SOAP)2
Other marketing & crm services
- Up 6sense 100% · 90 d
- Up Adjust 100% · 90 d
- Up Airbridge 100% · 90 d
- Up Apollo 100% · 90 d
- Up AppsFlyer 100% · 90 d
- Up Apxor Services 100% · 90 d
- Up Attentive 100% · 90 d
- Up Awin Service 100% · 90 d
FAQ
- Is Broadsign Platform down right now?
- At our last check Broadsign Platform's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Broadsign Platform go down?
- Broadsign Platform reported 2 incidents in the last 90 days (1 major or critical), with 216 minutes of major outage: 99.83% uptime.
- When was the last Broadsign Platform outage?
- The latest reported incident started on Aug 12, 2026, 06:12 UTC: "Disruption with Portal Reporting (Place Exchange)", resolved after 3 h 36 min.
- How long do Broadsign Platform outages last?
- Half of Broadsign Platform's incidents in the last 90 days were resolved within 2 h 05 min.
Source: Broadsign Platform official status page · RSS of Broadsign Platform incidents · status badge for your site