Major incident

Broadsign Platform: Disruption with Ad Serving (Place Exchange)

Affected: Ad Serving

Current status of Broadsign Platform: Operational — live Broadsign Platform status

Timeline

1. Apr 9, 2026, 17:04 UTC
   investigating
   We are currently investigating an issue with Ad Serving and will provide an update within 1 hour.
2. Apr 9, 2026, 17:14 UTC
   identified
   We are currently experiencing a partial outage affecting Ad Serving. Publishers may see timeouts for some adrequests. DSPs may see a decline in inbound bid requests. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.
3. Apr 9, 2026, 18:07 UTC
   resolved
   This incident has been resolved. Ad Serving is now functioning properly.

Updates as published by Broadsign Platform (original).