Major incident

Segment: Reverse ETL syncs experiencing partial disruptions

Affected: Reverse ETL (EU), Reverse ETL (US)

Current status of Segment: Minor issues — live Segment status

Timeline

1. Apr 9, 2026, 16:40 UTC
   investigating
   Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.
2. Apr 9, 2026, 18:15 UTC
   identified
   We've identified the issue and are currently working on mitigating it.
3. Apr 9, 2026, 19:29 UTC
   monitoring
   A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.
4. Apr 9, 2026, 19:53 UTC
   resolved
   This incident has been resolved.

Updates as published by Segment (original).