Major incident

Brivo: Investigating issue with Brivo Smart Home

Affected: Brivo Smart Home

Current status of Brivo: Operational — live Brivo status

Timeline

1. Apr 17, 2026, 05:35 UTC
   investigating
   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
2. Apr 17, 2026, 06:05 UTC
   identified
   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
3. Apr 17, 2026, 06:09 UTC
   monitoring
   We have taken steps to resolve this issue and we are continuing to monitor the results.
4. Apr 17, 2026, 06:11 UTC
   resolved
   This incident has been resolved.

Updates as published by Brivo (original).