Minor incident
Blackbaud: Active Issue Alert – Luminate WebServices - #000698707
Oct 20, 2026, 23:58 UTC
started
01:18 UTC
resolved October 21, 2026
1 h 20 min
duration
Affected: Luminate WebServices
Current status of Blackbaud: Operational — live Blackbaud status
Timeline
- Oct 20, 2026, 23:58 UTCinvestigatingWe have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- Oct 21, 2026, 01:18 UTCresolvedThis incident has been resolved.
Updates as published by Blackbaud (original).
Other services with incidents at the same time
This was part of a wider event: 20 services reported incidents within the hour.
- Lovable 00:56 UTC · Lovable backends stuck after restart
- Kajabi 00:40 UTC · Kajabi mobile app member login issues
- Khan Academy 00:07 UTC · Database Maintenance
- Autotrader 23:30 UTC · Insurance Valuation Service - Performance degraded
- Kajabi 23:20 UTC · Kajabi mobile app member login issues
- NVIDIA GeForce NOW 23:20 UTC · High Queuing for users across multiple Regions
- LiveKit 23:09 UTC · Increased join latency in US East and US Central
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