OutageDB

Major incident

Blackbaud: Active Issue Alert – Blackbaud eTapestry® - #000698267

Oct 18, 2026, 12:03 UTC
started
13:22 UTC
resolved
1 h 19 min
duration

Affected: Blackbaud eTapestry®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

  1. Oct 18, 2026, 12:03 UTC
    investigating
    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
  2. Oct 18, 2026, 13:22 UTC
    resolved
    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

More Blackbaud incidents